Use Cases


Primary: Autonomous AI Agents

1. Customer Service: Scalable Agentic Support Systems

• Scenario: Enterprises manage high-volume, complex customer inquiries 24/7 across channels while minimizing operational costs.
• Application: Autonomous agents maintain infinite conversation and account history, apply neuro-symbolic reasoning to decompose queries into logical steps validated against knowledge bases (via LlamaIndex/LangChain integration), resolve issues independently, and escalate only on low-confidence outcomes.
• Benefit: Increases first-contact resolution by 30%, dramatically reduces staffing needs through full automation of routine-to-advanced queries, and ensures consistent, hallucination-free responses.
• Example: A customer reports a billing dispute; the agent recalls full transaction history from infinite memory, breaks the issue into sub-components (policy check → transaction verification → adjustment eligibility), traces verifiable logic across sources, applies corrections autonomously, and logs a complete audit trail.

2. Enterprise Knowledge Management: Internal Agentic Assistants

• Scenario: Large organizations face slow, inconsistent access to internal knowledge, policies, and expertise.
• Application: Agents provide infinite institutional memory, symbolically reason over proprietary documents and databases (RAG-integrated), handle multi-turn clarification loops autonomously, and deliver precise answers with transparent logical paths.
• Benefit: Accelerates internal decision-making and query resolution by 40%, eliminates misinformation risks, and integrates seamlessly as always-on assistants.
• Example: An employee asks about a complex compliance procedure; the agent connects scattered policy documents logically, explains step-by-step derivations, proactively suggests related resources, and updates its knowledge graph for future queries.

3. Workflow Automation: Agentic Task Orchestration

• Scenario: Businesses automate multi-step processes involving data retrieval, analysis, and actions across tools/systems.
• Application: Agents orchestrate tasks with infinite context retention, neuro-symbolic decomposition for planning and validation, and direct API integrations—executing sequences autonomously while providing explainable reasoning traces.
• Benefit: Reduces manual oversight by 50%, minimizes errors in automated pipelines, and enables rapid deployment of custom agentic workflows.
• Example: An agent processes a sales lead qualification pipeline: retrieves CRM data, analyzes fit via logical criteria mapping, scores opportunities with transparent calculations, and triggers follow-up emails or calendar invites without human input.

Secondary: Digital Human Interfaces
Our expressive Digital Humans serve as empathetic, lifelike frontends powered by the same neuro-symbolic engine—combining infinite memory, logical reasoning, and rich emotional intelligence (15 emotions) for natural human interaction.

1. Mental Health: Empathetic Companions & Support Therapists

• Scenario: Platforms provide accessible, always-available emotional support and basic therapeutic companionship.
• Application: Digital Humans detect subtle emotional cues, retain infinite session history, reason symbolically to track goals and patterns, and respond with tailored empathy, calm reassurance, or gentle guidance.
• Benefit: Enhances accessibility and reduces stigma around mental health support, offering consistent 24/7 availability with authentic emotional depth.
• Example: A user discusses daily stress; the Digital Human reflects feelings empathetically, recalls effective past coping techniques, guides a short mindfulness exercise with soothing tone, and expresses genuine care.

2. HR & Recruitment: Empathetic Recruiters & Interviewers

• Scenario: Companies scale candidate screening and improve experience in high-volume hiring.
• Application: Digital Humans conduct structured interviews, assess responses via transparent symbolic scoring, adapt tone to candidate anxiety (encouragement, warmth), and provide immediate constructive feedback.
• Benefit: Elevates candidate satisfaction, reduces unconscious bias through logical evaluation, and accelerates screening while preserving personal touch.
• Example: In a video interview, the Digital Human greets warmly, asks follow-ups with curious interest, eases nerves with encouraging body language, and explains evaluation criteria confidently.

3. Hospitality: Virtual Concierges & Hosts

• Scenario: Hotels, resorts, and venues deliver personalized guest services around the clock.
• Application: Digital Humans (via kiosk, app, or hologram) remember guest preferences infinitely, reason through requests with property system integration, and interact with enthusiasm, politeness, or calm as appropriate.
• Benefit: Boosts guest satisfaction and loyalty scores, enables natural upselling, and lightens staff workload.
• Example: A guest requests local activity suggestions; the Digital Human recalls dietary/allergy notes from check-in, proposes tailored options excitedly, books reservations autonomously, and checks satisfaction later.

4. Education & Training: Empathetic Tutors & Coaches

• Scenario: Online platforms offer personalized learning with motivational support.
• Application: Digital Human tutors track learner progress infinitely, decompose complex topics into clear logical steps, and adapt patience, encouragement, or celebration based on detected engagement.
• Benefit: Improves retention and completion rates through emotionally supportive, adaptive teaching at scale.
• Example: A learner struggles with a concept; the tutor breaks it down patiently with step-by-step reasoning, expresses belief in their potential, and celebrates understanding with enthusiastic praise.